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Product · Content systems
ServiceNow
Cross-BU framework compressing ITSM deployment from 242 days to under 30
↗Product · IA & Taxonomy
Autodesk
Navigation and information architecture for global product suite
↗Product · Payments
Autodesk payment methods
One findable place to manage payment methods, built to stack on a phone
↗Product · Trials
Autodesk consideration work
Sorting out who free trials were for, and shortening the trial start
↗Product · Navigation
Autodesk global navigation
One header for three domains, starting with a Me menu
↗Product · Product center
Autodesk Fusion
From incubator pages to the standard product center, 20% more trial starts
↗Product · Checkout
Autodesk mini cart
A right-rail cart that kept the focus on checkout, conversion 23% to 45%
↗Product · Content design
Intuit
Job costing and project profitability, launched zero to one
↗Product · Global IA
Intuit HR portals
Reorganizing a global benefits portal inside an existing design system
↗Product · Commerce
PayPal
One brand, for every market
↗Banking · Conversational design
Wells Fargo Conversations
A banker and a customer, one screen, working toward a financial goal
↗Product · Content strategy
Kaiser Permanente
The first role where the title matched the work. Content models and alert governance
↗Brand · Origin
Before content design
Brand systems and product interfaces, years before the work had a name
↗Agentic · AI
Knowledge Base POC
Role-based terminology system bringing governance and clarity to ServiceNow tribal knowledge
↗Start here
Content design
It starts with words. Every case study, grouped by discipline
↗Side build · Shipped
The Page Narrator
A vibe coding experiment that shipped, got noticed, and landed me a contract
↗Thank you, there.
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