Optimizing subscriptions and simplifying payment
Team
Product managers: Jeong Sohn, Jess Corr (partial list)
Business Intelligence Analyst: Yumi Yang
Visual designer: Lin Liu, Rosemary M., Kate Lee
UX designers: Angelynn Nakaguchi, Alice Yang
Content designer: David Flemate
Responsible for optimizing subscriptions, renewals, and introducing new payment options to streamline and enable direct purchase globally.
Pay by invoice
For qualifying transaction, pay by invoice options added new capabilities for self-service customers to finance their purchase.
Introduction of self-service financing
Introduction of financing and 0% financing offer.
Add to cart personalization
In-cart recommendations personalized based on historical patterns suggesting products purchased together.
Cart abandonment explorations
A/B testing of messaging to optimize and convert.
Payment options based on location
